How To Order on our online shop store.panini.co.uk

Who can purchase online here?
At the moment this service is reserved to to customers that purchase for personal use and can provide a delivery address in United Kingdom


I need a delivery outside the UK: can I purchase books, comics, graphic novels and part works from your online Shop store.panini.co.uk?
If you need a delivery outside the UK, please email us at shop@panini.co.uk or call us on 0345 155 6392.


You are not permitted to purchase goods or services from our websites if you are under the age of 18.


How can I find my nearest stockist?
Please, look at this page.


Wishlist
The wishlist allows you to temporarily select your favourite products but - please note - the wishlist is canceled at the end of each session and it doesn't matter if you are logged-in or not.


GENERAL

I'm having problems signing in. What can I do?

If you find that your email address or password is not recognised, please make sure you are using the exact same email address and password that you used when you first registered with us.

If you can't remember your password, simply select the "Forgotten Password" link on the sign-in page and input your email address and follow the steps to set up a new password.

Once signed in you can change many of your details at any time just by signing in to My Account.

If you still have problems signing in to your account, please contact us at  shop@panini.co.uk or call us on 0345 155 6392


How do I contact customer services?

You can email us at shop@panini.co.uk or call us on 0345 155 6392


I’m having trouble with the website, what can I do?

You can email us at shop@panini.co.uk or call us on 0345 155 6392


ORDERING

How secure is my order?

We use the latest SSL encryption methods ensuring that your credit card information is transmitted to us in a safe and secure manner.


How long does my order take to process?

Please find more information on our Delivery Terms 


What payment methods do you accept?

Our secure system accepts MasterCard, Visa, Visa Debit, Maestro and PayPal.


Can I add to my order once it's been placed?

Sadly not! If you've placed an order and missed an item, or wish to add more you'd just need to ring our customer service number … and the team can arrange this for you.